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How do we build trust with a new team? In this video we look at the scenario of a new manager or an individual contributor leader, such as a project manager and how they can enter the team to build trust using positive influence.

We all have those people in our lives and at work where there is a disconnect when trying to communicate. Let’s dive into the question, “How do I communicate with a difficult person?” And let’s cultivate positive influence along the way…

In the article, "How might we respond to the need to deliver higher volume while sustaining productivity and happiness?" I highlighted the value in...

There is a temptation to match increases in volume with elevations in speed of delivery. It may seem counterintuitive to add intentional points of pause in times when we are driven to move faster. Adding this type of rigor to evaluate new work against organizational priorities and consider the needs of each work flow stage, can mitigate risks and sustain or even elevate productivity and team happiness.

Before the summer, I was reminded while leading two different workshops about how the topic of “escalations” generates so much passion. It’s not a ...

How will you find the brilliance in each team member this week? It doesn’t have to be trial and error. There are some amazing tools and techniques that can support you. If you would like help with this, reach out. 😊

When I ask about shades, I’m talking about what makes up the lens you see the world through. Our experiences, beliefs and values, physical reality, and other components, combine to create the lens we use to filter and process information.

In coaching, we talk about “dancing” with our client. This means meeting them where they are at, but also learning to share the lead. The impact is both extremely liberating and effective in reaching the desired outcome.

Shauna here! In this video, I'm going to explain What is 'The Influence Space' and why it's important for us to be there. 'The Influence Space' is where our environment, ourselves, and the other individuals and teams we work with intersect. It's where we can have a positive impact on our environment, the individuals we work with, and the outcomes we deliver. It's a solution-focused, collaborative space where great things emerge. Being in the influence space makes work easier by decreasing the number of individuals required to generate ideas and make decisions. It's also a fun place to be; a culture that supports productivity, attracts and retains top talent. It's where we want to show up and make a difference. If you want help finding 'The Influence Space', click the "Contact Shauna" button. I would love to talk with you!

The last week of 2022, I had the pleasure of watching my son’s minor hockey team, work their way through the annual winter tournament. It was hockey in its purest and finest form. I have gleaned many lessons observing this team from the other side of the bench. I’ve boiled down my thoughts to four qualities that contribute to the success of this team, which any team leader, hockey or other, would be well-served to promote.